HiHello is pleased to introduce the world’s first Professional Presence Platform that unifies a company’s brand with their employee identity, empowering individuals to elevate their professional presence while enabling organizations to capture more leads.
We started HiHello in 2018 with a very simple question—why are we still exchanging contact information using paper business cards, or worse, just sharing a name and phone number via text? In the 21st century, there had to be a better way when we’re all carrying a supercomputer in our pocket.
That led us to create the category for digital business cards. While other companies tried to sell overpriced plastic NFC trinkets as replacements for paper business cards, our approach was to build a software platform.
The world has evolved, and the way we work has changed, but business still runs on relationships. Today, many of those relationships begin in the digital realm. The digital impression is often the first impression. And we all know that the first impression matters.
With hybrid work environments becoming the norm, companies need a way to ensure that their employees and affiliates present themselves professionally across all mediums, whether in-person, on video calls, or in their emails.
When employees connect with prospects over platforms like LinkedIn or via text messages, WhatsApp, WeChat, and more, those relationships are often not being captured by their companies. LinkedIn is a professional network for the individual; the individual controls the content on LinkedIn, not their company. When an employee connects with a prospect on LinkedIn, that connection also belongs to the individual. Companies are losing leads and potential opportunities because they don’t collect that information in their CRM or marketing automation platform.
As employees engage with business associates across different touchpoints, companies often overlook branding opportunities across these touchpoints. Most companies suffer from inconsistent or out-of-date email signatures. An average employee sends 40 emails a day, and often these emails are sent to multiple people.
Companies also struggle with a lack of control over their employees' professional presence during video calls. The dirty laundry hamper in the bedroom (true story!) or the dirty dishes in the kitchen sink (also a true story!) become distracting and don’t inspire confidence in clients. Whether in video calls or in emails, there is a significant opportunity to leverage these employee touchpoints to reinforce and showcase the company's brand and people.
The Professional Presence Platform
HiHello works with over 2,000 companies worldwide. We’ve heard about these problems from our customers. Finding point solutions to solve these problems creates a significant amount of work for companies, especially their IT teams. We’ve listened to our customers and, based on their feedback, evolved HiHello into a Professional Presence Platform. Today, with HiHello’s solutions designed for large enterprises and small businesses, companies can solve all of these problems with one comprehensive and easy-to-deploy solution.
With HiHello, a company can combine its digital brand and its employee directory to automatically create unique, personalized, on-brand artifacts for digital business cards, email signatures, and virtual backgrounds, allowing your employees to make a great impression on every channel.
With our Email Signature Manager and automatic deployment of email signatures on Google Workspace and Office 365, every employee will have a consistent email signature without needing to take any action. Your marketing department can run banner campaigns in those email signatures, while legal and compliance can be assured that their disclaimers are in every email.
HiHello’s comprehensive suite of lead capture tools that include a custom lead capture form, automatic tagging for events (conferences, meetups, open houses, and more), universal contact scanner (for business cards, badges, QR codes, and even billboards!), contact enrichment, and CRM (Salesforce, Hubspot, Microsoft Dynamics, Pipedrive) and Marketing Automation (Hubspot) integrations, the company can rest assured that every potential lead is captured.
Built for the Global Enterprise
We’ve built the HiHello Professional Presence Platform with a focus on large enterprises, ranging from thousands to tens of thousands of employees. The platform has been designed with security and compliance in mind and developed to integrate easily with enterprise Identity and Access Management (IAM) solutions, such as Azure AD, Google Workspace, Okta, Workday, and more.
We have even adjusted the packaging and pricing for HiHello Enterprise to ensure that corporations can deploy widely across their organization in a cost-effective manner to get maximum benefit and value across a large number of individuals. This created the essential suite of digital business cards, email signatures, and virtual backgrounds, while also providing access to advanced lead capture functionality and CRM integrations for users who engage externally.
HiHello is the first company in our category to be registered under the Data Privacy Framework, enabling us to provide services to our customers with a global footprint.
Extend Your Brand to Affiliates
While HiHello Enterprise was designed with the enterprise customer in mind, we also recognized that not all organizations have a typical company structure. For example, in real estate, insurance, financial planning, and education (among others), there are often stakeholders who aren’t a direct part of your organization's structure, but do need to leverage the organization’s brand and the credibility that comes from it.
With this in mind, we’re also introducing a new enterprise feature called the Brand Partner Program that allows organizations to maintain control of their brand while inviting their affiliates (real estate agents, insurance agents, financial planners, students, etc) to create their own individual or small group accounts that can inherit the brand guidelines of the parent organization.
All of this comes with HiHello’s commitment to delivering an amazing design and user experience to our customers, while also partnering with them to ensure the success of their business objectives.
HiHello continues to lead the way in defining this new category of software as a comprehensive Professional Presence Platform. Working with the amazing HiHello team to understand our customers' needs and evolve our platform to meet those needs has been an incredible journey.
In 2020, most people didn’t even know what a digital business card was. Since then, HiHello has seen over 50 million digital business cards shared! All those amazing first impressions and connections are valuable for our customers and users to grow their businesses. I’m excited for what we have accomplished so far and even more excited to bring to light the vision we’ve been working towards.
If you’re ready to elevate the professional presence of your team with verified digital business cards, automated email signatures, and professional virtual backgrounds, all while capturing those leads for your company to grow your business, check out HiHello Enterprise and schedule a call with our team.
