Frequently Asked Questions

HiHello is the Professional Presence Platform for enterprise brand management. HiHello gives marketing teams one place to manage every employee brand touchpoint: digital business cards, email signatures, virtual backgrounds, and event lead capture. It also includes the analytics, CRM integrations, and security controls IT needs to approve it.

No. Digital business cards are one part of HiHello. The HiHello platform also manages email signatures, virtual backgrounds, lead capture, and contact data for entire organizations, so every employee touchpoint stays on-brand and measurable.

HiHello is built for marketing leaders who need to own the brand experience across every employee without filing IT tickets. IT gets SSO, SCIM provisioning, role-based access control, and SOC 2 Type II certification. Individual professionals can also use HiHello on the Personal and Professional plans.

Most tools in this category cover one piece: signature software built for IT admins, or card apps built for individuals. HiHello puts marketing in control of cards, signatures, virtual backgrounds, and lead capture in one platform, with enterprise security built in and a dedicated team that stays involved after launch. HiHello works with or without NFC and scales from one person to thousands of employees.

More than 2M professionals in 180+ countries use HiHello, including people at 90%+ of Fortune 500 companies. HiHello users have shared tens of millions of digital business cards. Organizations like CHRISTUS Health, Goodwill, Voluntary Insurance Partners, and Martinus use HiHello to keep their brand consistent across distributed teams.

Yes. HiHello has earned G2 badges for implementation, results, and usability in categories including Digital Business Card, Smart Link, and Event Lead Capture. See HiHello's current badges and reviews on G2.

Yes. HiHello Email Signature Manager, available on Business and Enterprise plans, centrally manages email signatures for every employee across Google Workspace and Microsoft 365. Marketing controls the design and content, so signature updates don't require an IT ticket.

Yes. HiHello Email Signature Manager supports Google Workspace and Microsoft 365, including organizations that run both. Signatures work in Gmail and Outlook on desktop, web, and mobile.

Yes. HiHello can deploy, assign, and bulk-update email signatures for every employee in Google Workspace and Microsoft 365, so no one has to copy and paste a signature or update it by hand.

When an admin updates a signature template in HiHello, the change goes out to every employee assigned to that template. Employees don't have to do anything. Changes to employee details that come from directory sync follow your sync schedule.

Yes. HiHello includes signature templates and a signature layout designer, so marketing can build, customize, and publish signatures without a designer or an IT ticket.

Yes. HiHello lets you add clickable banners and call-to-action buttons to email signatures to promote campaigns, events, content, or offers. You can schedule banner campaigns ahead of time and assign them by team.

Yes. HiHello tracks clicks and impressions on email signature links and banners when turned on, so marketing can see which campaigns get engagement from everyday employee email.

Yes. HiHello supports email signature disclaimers, so legal and compliance language appears consistently on every employee's email.

Yes. HiHello's send controls let you decide how signatures appear on new emails, replies, and forwards.

Yes. HiHello lets admins assign different signatures by team, template, or individual user, so sales, support, and leadership can each have the right signature within the same brand standards.

You can share a HiHello card by QR code, direct link, NFC tag, email, text message, WhatsApp, AirDrop, Apple Wallet, Google Wallet, Apple Watch, or iPhone widgets. Recipients don't need an app to view or save your card.

No. Anyone can open and save a HiHello card from their web browser without installing anything.

No. HiHello works with or without NFC. You can share by QR code, link, email, text, or wallet pass, or write your HiHello card to an NFC tag you already own.

No. HiHello is NFC-compatible but doesn't sell or print NFC cards. You can program your HiHello card onto any compatible NFC tag or card.

Yes. HiHello's offline QR code lets you share your card without an internet connection, which helps in convention halls and other places with weak signal.

Yes. You can add your HiHello card to Apple Wallet or Google Wallet for quick access and sharing.

Yes. HiHello has iOS and Android apps plus a web app for PC and Mac, and your cards and contacts sync across devices.

Yes. You can share your HiHello card from Apple Watch, share it with Siri Shortcuts, and open it from Lock Screen widgets, Home Screen widgets, or a Live Activity on iPhone.

Yes. HiHello lets you create multiple cards on every plan, for different contexts like work, personal, or a specific event.

Yes. When you edit your HiHello card, the change shows up right away for everyone who has your link or QR code. HiHello users who saved your card also get your updated details automatically.

HiHello cards support contact details, website links, social profiles, profile photos, profile videos, embedded YouTube and Vimeo videos, PDFs, badges, and notes.

Yes. You can add a profile video or embed a YouTube, Vimeo, or Brightcove video on your HiHello card to introduce yourself or show your work.

Yes. HiHello cards can be public or private. Public cards are indexed by search engines so people can find you online. Private cards aren't indexed, so they're only reached through your link or QR code.

Yes. HiHello creates branded virtual backgrounds for Zoom, Microsoft Teams, and Google Meet that can show your company logo, a QR code, and each employee's contact details. On Business and Enterprise plans, admins can upload custom images and set background layouts for the whole team.

Yes. HiHello admins can upload new background images, change layouts, and restrict which backgrounds the team can use, so video calls stay on the current brand.

Yes. HiHello's scanner captures contact details from paper business cards and event badges. Scanned contacts sync to Salesforce, HubSpot, or Microsoft Dynamics 365, or export to a spreadsheet.

Yes. HiHello lead capture lets anyone you meet share their details with you directly from your card. Those details go straight into your contacts and your CRM.

Yes. HiHello Business and Enterprise plans include custom lead capture forms, so you can collect the fields your sales team needs.

Yes. HiHello lets you tag contacts and automatically tags contacts collected at an event. Tags sync to your CRM, so you can filter, route, and follow up by event or priority.

Yes. HiHello Events tags every contact collected during an event, and event analytics show what each event produced. Admins can set up company events so the whole team's leads are attributed to the same event.

Yes. When you exchange details with someone through HiHello, HiHello sends them a follow-up email with your card, so you both have each other's information while the conversation is still fresh.

Yes. HiHello's Custom Consent Form lets you add built-in consent language to contact exchange, so people you meet know how their information will be used.

Yes. You can add a scheduling link, such as Calendly or Microsoft Bookings, to your HiHello card so contacts can book time with you directly.

HiHello Business Contact Manager is where every contact your team captures lives. You can search, tag, filter, add notes to, and export contacts, or sync them to your CRM. When a contact updates their HiHello card, their saved details update automatically.

Yes. Every contact in HiHello shows the date it was added, and you can sort contacts by date to find recent connections fast.

On HiHello Business and Enterprise plans, contacts collected on company-issued cards belong to the company and stay with it when that employee leaves. Your relationships and pipeline don't walk out the door with them.

Yes. HiHello can import contacts from Google Contacts and Microsoft Exchange into the HiHello Business Contact Manager, and allows you to export your contacts from the HiHello Business Contact Manager directly to your CRM.

Yes. HiHello admins can set a custom contact exchange flow, custom lead capture form, and consent form for the whole team.

Yes. HiHello contact enrichment fills in missing details on contact records, such as job title, company name, and social profiles, so reps don't have to research each lead by hand.

Yes. HiHello contact enrichment uses a contact's email address to find related details, including their LinkedIn profile.

HiHello lets you customize colors, logos, background images, fonts, and QR codes. Admins can lock fields on card templates so employees can personalize their details without going off-brand.

Yes. HiHello connects digital business cards, email signatures, and virtual backgrounds to the same company templates. One update applies everywhere your people show up.

Yes. HiHello lets you add your logo to your card's QR code so it matches your brand.

Yes. HiHello lets you personalize your card URL, such as hihello.com/hi/yourname.

HiHello tracks card views, card saves, and contacts made, plus event lead capture results and email signature clicks and impressions. Team accounts also get leaderboards.

Yes. Leads captured in HiHello sync to Salesforce, HubSpot, or Microsoft Dynamics 365 with their tags and HiHello as the lead source. Sales and RevOps teams can then report on HiHello-sourced leads in the CRM they already use.

Yes. HiHello leaderboards on Business and Enterprise plans show top-performing cards and engagement across the organization, so you can see where adoption and content needs support.

Yes. HiHello lets you download analytics reports as spreadsheets to share with leadership or your team.

Yes. HiHello integrates with Salesforce, HubSpot, and Microsoft Dynamics 365. HiHello Enterprise can also connect to Marketo, and HiHello reaches thousands of other apps through Zapier and webhooks.

Yes. HiHello syncs with Microsoft Entra ID, Google Workspace, Okta, and Workday, and supports SCIM with attribute mapping. Employee cards and signatures stay current as people join, move, or leave.

Yes. HiHello connects to thousands of apps through Zapier, so you can send contacts and leads into the workflows your team already runs.

Yes. HiHello is SOC 2 Type II certified and independently audited every year. HiHello uses end-to-end encryption and supports single sign-on (SSO), SCIM provisioning, domain lockdown, and role-based access control.

Yes. HiHello complies with EU GDPR and UK GDPR, and is registered under the EU-US Data Privacy Framework, the UK Extension, and the Swiss-US Data Privacy Framework.

No. HiHello does not sell customer data, and that commitment is in writing.

No. HiHello applies signatures natively within your Google Workspace or Microsoft 365 environment, so your email is not routed through a third-party server.

Yes. HiHello supports sign-in with Google, Microsoft, and Apple. HiHello Enterprise adds SAML SSO and SCIM provisioning through identity providers like Okta and Microsoft Entra ID.

Yes. HiHello has separate Account Owner and Account Administrator roles, plus permissions for card content so team members can only edit what admins choose.

The HiHello Trust Center at hihello.com/security has the security, privacy, and compliance documentation IT and legal teams need to complete due diligence.

Yes. HiHello Business and Enterprise plans include an admin dashboard for managing users, creating cards in bulk, assigning roles, and running multiple divisions.

Yes. HiHello provisions and deprovisions users automatically through directory sync with Microsoft Entra ID, Google Workspace, Okta, and Workday, so new employees get on-brand cards and signatures without manual setup.

Yes. HiHello admins can create cards in bulk from card templates.

Yes. HiHello Enterprise supports multiple divisions and Account Administrator roles, so regional or department leads can manage their own teams inside company-wide brand standards.

Every HiHello plan includes the self-service Help Center, video onboarding, and email support. Enterprise accounts also get a dedicated Customer Success Account Manager and an Implementation Specialist.

Yes. HiHello Enterprise onboarding includes a kickoff call, tech stack and SSO setup, template creation, and rollout planning.

HiHello's implementation team plans the rollout around your tech stack and timing, and stays involved after launch.

Yes. Enterprise accounts get a dedicated Customer Success Account Manager who owns your program from kickoff on, plus an Implementation Specialist who works directly with your team.

HiHello offers Personal, Professional, Business, and Enterprise plans.

HiHello pricing depends on your plan and team size. Current pricing for each plan is listed on the HiHello pricing page.