Frequently Asked Questions

HiHello is more than a digital business card—it’s an all-in-one Professional Presence Platform for modern connections. You can create, customize, and share cards on any device, and you also get team-wide email signature management, branded virtual backgrounds, powerful contact capture, analytics, CRM integrations, branding tools, and enterprise-grade security.

Where others focus on one piece of the puzzle, HiHello brings everything together. From cards and signatures to analytics and integrations, HiHello is the most complete digital business card platform. It works with or without NFC, scales from one user to thousands, and delivers unmatched customization and compliance.

Not at all. Unlike platforms that lock you into hardware, HiHello works beautifully with or without NFC. You can share your digital business card via QR code, direct link, email, text message, or NFC tag—your choice.

You can share your card via QR code, direct link, NFC tag, email, text message, or by adding it to your Apple or Google Wallet. Recipients do not need an app to view or save your card. You can also share your card offline for when you do not have an internet connection.

Yes. You can add your HiHello card to Apple Wallet or Google Wallet for quick access and sharing.

Absolutely. HiHello runs on iOS and Android apps, plus a full-featured web app for desktop and tablet. Your cards are always accessible, wherever you work.

Yes. Anyone can view and save your HiHello card from their browser without installing an app.

Definitely. Share your card’s link or QR code on LinkedIn, Instagram, Facebook, or wherever you want to be discovered.

Yes. With HiHello widgets, you can launch your card straight from your iPhone’s Lock Screen or Home Screen.

Yes. You can add unlimited contact details, links, videos, files, and other information to your HiHello card.

Yes. Set up Siri Shortcuts to share your HiHello card instantly with just your voice.

Yes, you can share your HiHello card from your Apple Watch.

Yes. With HiHello, you can create multiple cards for different contexts—one for work, one for personal, one for events—and customize each one.

Absolutely. Sometimes text isn’t enough. HiHello lets you add video to your card so you can introduce yourself, highlight your brand, or showcase your work.

Yes. HiHello has a universal lead scanner that automatically captures details from paper cards, event badges, QR codes, and even other digital cards.

Yes. With HiHello’s universal scanner, you can scan badges at conferences and sync them directly to your CRM or export them as a CSV.

Yes—HiHello’s lead capture lets you collect contact details directly from anyone you meet.

Absolutely. Add your own fields and questions so every lead capture form works the way your team does.

Yes. HiHello helps you qualify leads with flexible forms and tags to keep your pipeline organized.

HiHello allows you to tag contacts for easy sorting, filtering, and follow-up. Tags can be synced directly to your CRM.

Yes, HiHello offers Offline Mode for seamless sharing.

Yes. HiHello’s Business Contact Manager offers search, tagging, filtering, and exporting, and can be synced directly with your CRM.

Yes. HiHello can send automated follow-up emails or texts to the people you meet.

Yes. HiHello supports calendar booking fields so contacts can schedule a time with you directly from your card.

Yes. You can run event-specific campaigns, track engagement, and see results in your analytics.

Yes. You can include built-in consent language to ensure your lead capture stays compliant.

It’s a smarter way to manage contacts. HiHello automatically updates saved details when someone changes their information.

HiHello maintains a chronological contact timeline so you always know when and how you connected.

HiHello allows contact imports from CSV or other platforms, and exports to CSV or CRM.

Yes, HiHello admins can set rules for how contacts are shared and exchanged across the team, giving you full control.

Yes, HiHello automatically detects and merges duplicate contacts when contacts are exported to an external CRM.

With industry-leading technology, HiHello enriches contact records with missing details such as job titles, company names, and social profiles.

HiHello’s technology uses email to enrich other contact information, like LinkedIn profile and company LinkedIn profile.

With HiHello, your brand always looks its best. Customize fonts, colors, logos, QR code designs, backgrounds, and asset libraries. Admins can lock branding to keep teams consistent.

Yes. Keep your brand aligned across cards, email signatures, and virtual backgrounds.

Yes. HiHello includes a company directory so team members can easily find and share colleagues’ digital cards.

Yes. You can add custom branding to your QR code.

HiHello is NFC-compatible, but we do not sell NFC cards.

HiHello supports rich media, allowing you to add images, videos, PDFs, and external links directly to your digital business cards.

HiHello lets you customize QR code colors and designs to match your branding.

HiHello provides a centralized asset library so teams can manage and reuse brand-approved logos, colors, and designs.

Yes, HiHello supports branded short links for your cards and QR codes, making sharing simple and on-brand.

HiHello’s QR codes are always 100% scannable, so you know they’ll work in any setting

Yes, HiHello can automatically generate polished card templates based on your brand elements.

Yes. With HiHello’s Email Signature Manager, you can centrally manage team signatures across Microsoft 365 and Google Workspace.

Yes. Add clickable marketing banners to signatures to promote campaigns or offers.

HiHello updates every team member’s email signature in real time, with changes rolled out instantly.

HiHello provides a no-code editor for building and customizing signatures without design or IT help.

HiHello signatures work seamlessly across Gmail and Outlook, on both desktop and mobile.

Yes, this is coming soon! Soon, HiHello users will be able to track clicks and engagement on links and banners in their signatures.

Yes, HiHello supports department or role-specific templates, so every team has the right signature.

Yes, HiHello lets you create email signatures in multiple languages to support global teams.

HiHello signatures work seamlessly with Gmail and Outlook, and can be automatically inserted for every employee

Yes. HiHello connects with Salesforce, HubSpot, Microsoft Dynamics, and more. It also integrates with tools like Marketo and Mailchimp, plus thousands of other apps via Zapier.

You can share cards and contacts directly in Slack and Microsoft Teams.

Yes, you can include the link to your calendar on your HiHello card.

Yes, HiHello also offers integrations with user management tools, HR systems, CRMs, and marketing automation platforms. HiHello also connects to thousands of apps through Zapier, making it easy to plug into your workflows.

HiHello is SOC 2 Type II certified, GDPR compliant, and offers role-based access control, single sign-on (SSO), and end-to-end encryption.

Yes. You can make your card public or private and switch anytime.

Yes. HiHello tracks card views, saves, and engagement. Team accounts also get leaderboards and downloadable engagement reports.

Yes, HiHello tracks card views and saves.

HiHello provides downloadable analytics reports so you can track performance and share results with your team.

Yes, HiHello provides scan location data.

HiHello offers leaderboards so organizations can see top-performing cards and track engagement across the team.

Yes. HiHello includes a centralized dashboard for user management, bulk card creation, permissions, subteams, white-labeling, and same-day onboarding.

HiHello lets admins copy existing cards to quickly create new ones with the same branding and structure.

HiHello supports automated provisioning, including Microsoft directory sync, for faster setup.

HiHello supports SSO for simplified and secure login across large teams.

Enterprise accounts include a dedicated Customer Success Manager to help you get the most from HiHello.

HiHello provides onboarding for Enterprise accounts to make sure teams are up and running quickly.

Yes, HiHello allows delegated admin rights so subteam leaders can manage their own groups.

Yes, HiHello offers white-labeling and custom domains so your cards and platform look entirely on-brand.

Yes, HiHello provides role-based access control so admins can assign permissions based on user roles.

HiHello makes sure you succeed with a Help Center, email support, tutorials, and dedicated onboarding for enterprise teams.

HiHello provides a self-service Help Center, email support, video tutorials, and industry-leading customer success for Enterprise accounts.